Danielle Fogel

Too often, agents ask clients closed-ended questions that only require a yes or no response. In doing so, they miss learning more about the client’s wants and needs. This simple game helps agents see how much more information they receive when asking a few open-ended questions. Facilitator Instructions

Take control of your future by setting goals.  This simple act keeps you motivated, accountable, and focused.  When we write down goals monthly, setting and, more importantly, achieving goals becomes a habit. Handouts: Monthly Goals Worksheet